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How do I access and transfer my tickets ?

In this section, discover the different types of passes we offer for the festival. Learn how to access your passes through your Ticketmaster account and transfer them in no time ! You’ll be all set to enjoy the event stress-free on the big day !

Accessing your passes

  1. Go to ticketmaster.ca or open the Ticketmaster mobile app, then log in to your account.
  2. Once logged in, click on “My Events” (in the app) or “My Tickets” (on the website). You’ll see a list of your purchases.
  3. Click on the event you purchased tickets for. You’ll find your passes there—whether they’re entry tickets, parking passes, or other add-ons.

Transferring your passes

  1. Log in to your account at ticketmaster.ca.
  2. Go to the “My Tickets” section.
  3. Select your ticket for the International de montgolfières.
  4. Click “Transfer” (this may appear as “Transférer” if your interface is in French). Note: If the button is greyed out, the tickets cannot be transferred.
  5. Choose the tickets you want to transfer.
  6. Enter the email address of the person you want to send the ticket to.
  7. Click “Send”. The person will receive an email to accept the transfer.

Have Integrated Passports ?

You’ll receive your passports by mail during the month of May. Please note that these passports are paper-only and cannot be used or transferred via ticketmaster.ca.

💡 Tip for the Big Day
You can either download your tickets or add them to your Apple Wallet or Google Wallet for faster access on event day. 😉