Privacy Policy

Effective from: September 22, 2023
Approved by: Board of Directors
Under: General Management

The purpose of this privacy policy is to provide users of our website with the following information, where applicable:

1. The personal data we collect
2. How we use the collected data
3. Who is authorized to access the data
4. The rights of website users
5. Our cookie policy

This privacy policy is a complement to our website's general terms and conditions of use.

1. Consent

By using our website, users agree to the following:

1. To the terms outlined in this privacy policy
2. To the collection, use, and storage of the data as described in this policy

2. Personal Data We Collect

Data Collected Automatically

When you visit and use our site, we may automatically collect and store the following information:

1. Your location
2. The content you view on our website

Data Collected Non-Automatically

 We may also collect the following data when you perform certain functions on our site:

• Email address
• Phone number
• First and last name

These data may be collected through the following methods:
We use one or more web forms that you may fill out if you wish to receive services.

Please note that we only collect data necessary to fulfill the purpose outlined in this policy. No additional data will be collected without your prior consent and notification from us.

3. Use of Personal Data

The personal data collected on our site will be used strictly for the purposes specified in this policy or as stated on the relevant pages of our site. We commit not to use your data beyond what is disclosed.

The data collected when a user performs certain actions may be used for the following purposes:

These details are used solely for communication and can be withdrawn at any time.

The personal and confidential information you provide when creating your profile or requesting content on our site is used exclusively to facilitate your visit, deliver the requested content, and communicate with you.

Required personal information includes:

• Name:
• Phone number:
• Email address:

Your name and phone number are needed to contact you in case of issues with delivering the requested content, and may also be used for promotional purposes by the International de montgolfières de Saint-Jean-sur-Richelieu and its partners only. Your email address is essential for delivering content and for promotional use, with your permission.

Additionally, these data are also used to improve the layout and structure of our website and to inspire the creation or personalization of new content.

4. Who We Share Personal Data With

Access by Staff

User data required to achieve the objectives outlined in this policy may be disclosed to any member of our organization.

Third Parties

Third parties may only access user data to the extent strictly necessary to fulfill a specific objective.

Other Disclosures

We will not sell or share your data with third parties, except in the following cases:

1. If required by law
2. If required for any legal proceeding
3. To protect or defend our legal rights

Please note that if you follow links from our site to other websites, we are not responsible for and have no control over their privacy policies and practices.

5. How Long We Store Personal Data

We do not retain user data beyond the time necessary to achieve the purposes for which it was collected.

6. How We Protect Your Personal Data

We are committed to protecting your personal data and privacy. The information you provide is used solely to respond to your requests and facilitate communication with you.

We apply strict security measures to store and protect the data you share with us to prevent unauthorized access. As a result, we may ask you to verify your identity before disclosing or modifying any confidential information.

We retain this data for a period of two years to allow reuse. Our staff is required to maintain strict confidentiality and take all necessary measures to ensure the security of your information.

We also encourage our partners to follow similar security protocols when handling data we share with them, subject to your authorization.

Despite all reasonable precautions we take to protect user data, there is some level of risk involved. The internet can sometimes present vulnerabilities, and we cannot guarantee the security of user data beyond what is reasonably possible.

7. Your Rights as a User

As a user, you have the right to access all personal data we have collected about you. You also have the right to update or correct any personal data in our possession, provided it complies with current legislation.

You may also withdraw or change your consent regarding the collection and use of your data, as long as it is legally permitted and you notify us within a reasonable time frame.

8. How to Modify, Delete, or Challenge Collected Data

If you wish to have your personal information deleted or modified, please contact us at: festival@montgolfieres.com

9. Cookies

Cookies are data stored by a server on your computer’s hard drive to identify you. Our cookies do not contain confidential information; they are limited to an identification number that allows us to recognize you and offer you relevant content, thereby enhancing your experience on our site.

Most browsers automatically accept cookies, but you can disable them by changing your "Preferences" settings. You will still have access to our site’s content and can place orders, though disabling cookies may limit your ability to use all website features.

10. Changes

This privacy policy may be updated periodically to comply with current laws and to reflect changes in our data collection practices. We encourage users to regularly review this policy to stay informed of any updates. When appropriate, we may also notify users by email of significant changes.

11. Modifying Your Data

You may review, modify, or request the deletion of your personal information at any time by contacting us at: festival@montgolfieres.com

We reserve the right to modify this privacy policy at any time.